Question 1

How do I choose a cookie for my dietary needs?

Accepted Answer

Check the ingredients, allergens and any nutrition information on the individual product page before ordering. A range name does not establish suitability for a medical condition. If you need advice about a condition or a specific ingredient, speak to your doctor or dietitian and contact us with any product questions.

Question 2

Where can I find the carbs, sugar and protein per cookie?

Accepted Answer

Nutrition information is shown on a product page when it is available for that recipe. We do not use a single estimate across the range. If a value you need is missing, please contact us before ordering.

Question 3

Which ingredients and sweeteners do you use?

Accepted Answer

Recipes differ between flavours. Read the ingredients on the product page for the cookie you want, and contact us if you need details about a supplier ingredient or sweetener.

Question 4

What should I know about allergens?

Accepted Answer

Check each product’s allergen information before ordering. Our kitchen handles common allergens, and a range name does not guarantee that a cookie is free from traces. Please contact us before ordering if you have an allergy or need information about cross-contact.

Question 5

How should I store my cookies?

Accepted Answer

Follow the storage instructions and best-before date on your packaging. Storage life depends on the recipe and storage conditions. Contact us if you need advice before ordering or if the instructions are missing.

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